Building Blocks of Effective Communication
What makes mediation effective? What do our disputes arise from? What are the building blocks of communication? What are the stumbling blocks to mediation? The answers to these questions are simpler than one might think. But to employ into actual practice takes time, experience and most of all patience and foresight.
The number one tool to ensure your mediation is successful is listening. Make your adversary feel like what they are saying is important and has value. Really listen when in communication. What are they trying to convey? Don’t just sit there waiting for your chance to speak.
Another point to make in communication is-sometimes what they are saying is not exactly the point they are trying to get across. Look for other important clues such as body language and expression to access what is really going on. In the same vain-be aware of your own body language and what it conveys. Are you expressing openness and willingness to engage in effective communication?
It is important to show the other side that you are at least open to the other’s ideas or suggestions. By doing this you show respect and the other side just might bend a little to your position as well. In that fashion it is vital that you do not interrupt the other side when they are speaking and that you really show that you are engaged in their story. A good tool to use is to repeat what they’ve just said to show that you were listening intently.
Your delivery of your position can make an agreement or break an agreement. So it’s not so much what you say but how you say it. Deliver your message with respect, calmness and a respectful smile! This goes for receiving feedback from the other side as well. You don’t have to necessarily accept what they are saying but receive the news with a calm demeanor.
If you would like more tips on how to have a successful mediation with Divore Harmony contact us today: divorceharmony.com